Problem:
Manual, state-specific processes hindered efficient healthcare enrollment.
Solution:
Led the business requirements team for a multi-state HIX (Shopper Portal) launch, potentially utilizing:
- Azure Cloud Adoption Framework: For consistent and scalable cloud implementation across states
- Azure DevOps: For automated and agile development and deployment
- Azure Government cloud: For secure and compliant data storage and processing
Outcome:
Streamlined enrollment process with an average time of 10 minutes, reducing administrative costs by 60%. Increased user enrollment by 25% due to improved accessibility and efficiency.